We are always looking for good installers. If you live in one of the following areas, please send us your resume:

Canada: ON, QC, BC, AB

US: GA, OH, NC

As an installer, you'll be installing our wireless two-way voice home alarm system to new customers as well as providing excellent customer service to our existing customer base and training the end-user on the system.

• Must be enthusiastic and self-motivated
• Excellent communication and customer service skills
• Must have a reliable vehicle and a good driving record
• Own a home computer with internet access, printer and a cell phone
• Must be able to work well independently with minimal supervision
• Must be willing to work flexible hours as well as on weekends
• Technical and sales experience an asset (but not required)
• Field work experience with installation and/or service an asset 

Want a job that makes a difference in people's lives? Join our team and be part of that! Be part of our growing company as a Dispatcher working in our 24/7 monitoring station.

In this position, you'll provide our customers with professional and timely alarm response service. Our operators are trained to respond to critical emergencies for fire, medical, duress, panic and intrusion.

• Strong interpersonal, communication and diplomacy skills
• Must have a sense of responsibility and good judgement
• Excellent customer service skills
• Ability to manage stressful situations and work effectively in a team environment
• Ability to work in a busy and fast paced environment
• Previous experience in a customer service/call centre role a great asset 

If you love interacting with people over the phone, then this is the job for you!

As a Customer Care Rep, you will respond to all customer inquiries relating to billing, contract renewals, account changes and other customer service related issues.

• You must be a team player with great customer service and organizational skills
• Strong communication skills (both oral and written) as well as have excellent phone mannerisms
• Must be able to multi-task

• You enjoy dealing with people and you have good communication skills
• You want to earn a steady income and work in a rewarding environment that places no limits on your earning potential
• You are enthusiastic and a motivated individual
• You want to be able to offer your customers a product that is superior to the competition
• You must be willing to work rotating shifts as well as on weekends

• Providing technical phone support to existing customers by using appropriate troubleshooting methods and procedures.
• Providing customers with the highest level of service/satisfaction by ensuring efficient and timely responses to issues while maintaining a professional and positive demeanor at all times.
• You must be able to listen carefully, express ideas clearly and converse comfortably with customers while being patient and empathetic to their issues and concerns.
• Have the patience to work through technical issues with non-technical customers.

• Must have a G licence (6 week training on the road working as an installer).
• Strong communication and customer service skills.
• Must be able to multi-task.
• Must work well independently and in a team environment.
• Ability to work in a fast-paced environment.
• Be computer literate.
• Ability to deal professionally with irate customers.
• Must have previous call center experience.

• Timely and accurate processing of vendor invoices and employee expenses including coding and data entry
• Timely and professional response to vendor inquiries regarding any payment issues
• Regular cheque processing
• Month-end reporting of Accounts Payable statistics
• Maintenance and administration of A/P records
• Assist with month-end general ledger activities
• Negotiate with vendors for more favorable payment arrangements
• Filing with some administrative duies

• Must have a post-secondary education in Accounting
• Minimum 1-2 years of previous experience in a similar position
• Intermediate computer skills, including MS Word, Excel and AccPac
• Excellent attention to detail, energetic with strong organizational skills
• Must be deadline driven
• Possess excellent interpersonal and communication skills 

• Receiving and processing incoming customer contracts, service work orders and payments
• Updating customer billing and account information as well as making any account adjustments
• Responsible for the cancelation process, the maintenance of inventory records as well as the police permit program

• Must be a team player and a self-starter
• Must have a post-secondary education
• Excellent communication skills (both oral and written)
• Good knowledge of MS Word and Excel
• Strong work ethics and being able to work well under pressure
• Must have some accountiing knowledge and work experience